Vedrik as a ethnic brand is closely bonded with the vision of Indian farming and work culture. Vedrik has a set of principles for providing Quality Goods to customers which we as a team takes as our social responsibility. Vedrik aims to provide value for money for its customers which has been followed as a tradition.
Vedrik works on set of Quality Processes which are developed for products under each category. We believe in 3 tier quality inspection which includes Manufacturing Quality Assurance, Design Quality Assurance and Customer Feedback. We work with the circular Quality Policy.
We believe in transparent policies.
Return Policy Overview
Users shall contact the customer care team at firstname.lastname@example.org or at +919749550000 to return the product within 5 days (India) | 3 days (International) from receipt of the product in the case of damaged product and within 7 days (India) | 3 days (International) from receipt of the product in case of other reason. To get more details Click Here
We try best to facitilate smooth and fast delivery experience with premium delivery parteners. So we charge nominal for some orders as stated below:
Orders above INR 500/- shall be delivered for free. For orders below INR 500/-, the delivery charge shall be INR 49/-. All International Orders will be charged flat amount of approx 50 USD (Exact 3800 Indian Rupee).
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Shipment delivery estimates & Exchange Policy
All delivery orders are delivered within 4-7 working days. Any delay will be notified by support team within two days from order. To check more details visit Shipment delivery estimates section of Shipping Policy Page
Exchanges are only allowed for products of the same price, in the event that the User requires a change or colour or size in the existing product. To check more details related to order exchange visit last section of Return Policy
How to arrange customer care call according to your suitable time
Vedrik Support team works hard to remain flexible according to your schedules. Flexible customer care call can schedules by multiple modes, you can instantly request to chat support agent (if online), you can create support ticket mentioning preffered call time, email and contact here, you can directly email to support team using email email@example.com. Our support team will happy to assist you within 24 hours.
Modes of Return
Users can return products through one of two methods:
i. Store pickup: In most locations, the Company offers a free pickup service that shall be displayed (if applicable) upon placing of a return request.
ii. Self-ship: If the pickup service is unavailable, the User shall return the delivered products via post, at their own cost, whose cost shall be credited to the User vide a coupon that is contingent upon the return being valid and accepted by the company and by the User sharing a copy of the courier receipt.
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