Student communication that never lets a lead go cold.
WhatsApp, SMS, RCS and email campaigns, a shared team inbox, and smart channel fallback, one communication engine for admissions, follow-ups and announcements across your whole institution.
Built for Indian institutions · DLT-compliant SMS · Part of the Vedrik suite by Redanglo
Following up with students shouldn't be this manual.
Enquiries arrive from every direction. Reminders go out one message at a time. A student replies on WhatsApp while the counsellor is checking SMS, and the lead quietly goes cold.
Leads go cold
No follow-up discipline, a promising enquiry is forgotten after the first message.
One channel at a time
WhatsApp here, SMS there, email somewhere else, and nothing reconciles into one view.
No idea what worked
Which message was delivered? Who replied? Which channel converts? Nobody can say.
Every message, every channel, every reply, in one communication engine.
Vedrik Engage sends across WhatsApp, SMS, RCS and email, falls back automatically when a channel can't deliver, collects every reply into one shared inbox, and shows you exactly what landed and what converted.
Everything you need to reach, respond and measure.
A complete communication platform, not a single WhatsApp button bolted onto a spreadsheet.
Reach, campaigns across every channel
Multi-channel campaigns
Send to one student or a 10,000-strong segment across WhatsApp, SMS, RCS and email from one composer.
Segments & scheduling
Build audiences from any combination of filters, preview the exact count, and schedule for the perfect time.
Quiet hours, respected
Messages scheduled inside quiet hours hold automatically and send when the next window opens, in your timezone.
Respond, a shared inbox & automation
Shared team inbox
Every reply across every channel lands in one place. Assign to a counsellor, add notes and tags, never lose a thread.
Automations & auto-replies
Keyword auto-replies, interactive list menus, and AI-assisted intent routing answer students instantly, day or night.
AI-assistedMulti-step journeys
Design follow-up sequences with delays and exit conditions, a student who enrols drops out of the chase automatically.
Measure & govern, analytics, compliance, trust
Live campaign analytics
Sent → delivered → read → clicked → replied, per channel. See where fallback landed and what every message cost.
Short links & click tracking
Every link is trackable, with click counts, UTM pass-through and per-campaign CTR, no separate tool needed.
Compliance built in
DLT-registered SMS, a template approval queue, role-based access and full audit trails, governance by default.
Smart fallback: the message lands, whatever it takes.
Start with the richest channel. If it can't deliver, Engage automatically retries the next one, RCS to WhatsApp to SMS, so a student always gets the message, and you always know which channel landed it.
- Try RCS first for rich, branded cards, fall back the instant it fails
- WhatsApp next, inside the 24-hour window, with an approved template
- DLT-registered SMS as the always-works safety net
- Every hop logged, and "landed via fallback" shown right in analytics
One conversation per student, across every channel.
Replies from WhatsApp, SMS and RCS collapse into a single thread per student, so your team always has the full history. Assign, tag, note, and hand off without anything slipping.
- Grouped by student and channel, newest reply on top
- Assign a conversation to the right counsellor's queue
- Internal notes and tags your whole team can see
- Fallback replies surface in the original thread, clearly marked
See what landed. Automate what comes next.
A live funnel for every campaign, down to cost-per-channel and fallback-landed counts, and multi-step journeys that follow up automatically until the student acts.
- Sent → delivered → read → clicked → replied, per channel
- Short-link CTR, top errors, and spend in one view
- Journeys with delays and exit conditions, running on their own
- Every number ties back to the student record
From template to reply in five steps.
Build a template
Create a compliant WhatsApp, SMS or RCS template; get it approved.
Pick an audience
Select a segment and preview the exact recipient count.
Send with fallback
One send goes out across channels, retrying until it lands.
Reply in the inbox
Every response collects in one shared, assignable inbox.
Track & automate
Watch the funnel live and let journeys follow up on their own.
Built for how institutions actually follow up.
All channels, one engine
WhatsApp, SMS, RCS and email in a single platform, not four disconnected tools.
Higher delivery
Smart fallback means a message lands even when the first channel can't reach the student.
Education follow-up
Segments, journeys and the inbox are shaped around admissions and student communication.
Compliance by default
DLT registration, template approvals, RBAC and audit trails are built in, not afterthoughts.
Part of the suite
Shares the student record with the rest of Vedrik, so communication stays in context.
Student data and messaging, handled responsibly.
Engage is multi-tenant by design: your institution's data, templates and settings stay isolated and yours. Vedrik manages the hosting, security and maintenance.
Vedrik Engage, answered.
Which channels does Engage support?
WhatsApp, SMS and RCS today, with email as part of the suite. A single send can go across channels with automatic fallback, so you reach students on whatever works for their device.
What is the smart fallback cascade?
When you send a message, Engage tries the richest channel first (RCS), and if it can't deliver, automatically retries the next one, WhatsApp, then SMS, until the message lands. You can see exactly which channel delivered each message in analytics.
Is the SMS DLT-compliant?
Yes. SMS sends through DLT-registered templates and sender IDs, as required for Indian telecom. Message templates also pass an approval review before they can be used.
Can my whole team use it with different access levels?
Yes. Admin and counsellor roles control who can send, approve templates and manage settings. Conversations can be assigned to specific counsellors, and every action is audit-logged.
Does Engage connect to our other systems or the rest of Vedrik?
Engage is part of the Vedrik suite and shares the same student record, so communication stays in context with admissions and the rest of your workflow. It also connects to payment, website-form and lead sources.
How do we get started?
Book a demo. We'll understand your communication workflow, configure Engage for your institution and channels, and support your team from setup to daily use.
Tell us about your institution.
Share a few details and our team will set up a personalised Vedrik Engage demo on your own workflow, no obligation.